Conditions of Use

Welcome to Velora Select!

Before using our services and making purchases in our store, it is important that you read and understand the terms and conditions of use described below.

By accessing or using our services, you agree to be bound by these conditions. If you do not agree with any point, we ask that you do not use our platform.

1. Use of the Platform 1.1. Access to Velora Select is subject to acceptance of these Terms and Conditions. 1.2. You declare that you are 18 years of age or older or that you are using the platform under the supervision of a legal guardian. 1.3. You are prohibited from using the store for illegal, fraudulent activities or activities that violate current laws.

2. Registration and Account 2.1. In order to make purchases, you must create an account by providing accurate, complete and up-to-date information. 2.2. You are responsible for maintaining the confidentiality of your account and password, as well as for all activities carried out under your account. 2.3. Velora Select reserves the right to suspend or terminate accounts that present suspicious activity or violations of the conditions established herein.

3. Products and Prices 3.1. All products available in our store are subject to stock availability. 3.2. Prices may change at any time without prior notice. However, we guarantee that purchases made will be honored at the price displayed at the time of order confirmation. 3.3. Product descriptions and images are merely illustrative and may vary from the final product.

4. Payments and Deliveries 4.1. We accept several secure payment methods for your convenience. 4.2. Delivery times vary depending on the customer's address and the shipping option chosen. 4.3. Any customs fees or additional taxes are the customer's responsibility.

5. Exchanges and Returns 5.1. Velora Select follows the rules of the Consumer Protection Code and provides a clear exchange and return policy. 5.2. In case of regret or defect, the customer must contact our team within 7 (seven) business days after receiving the product.

6. Intellectual Property 6.1. All content made available on Velora Select, including texts, images, logos and design, is protected by intellectual property laws and cannot be reproduced without prior authorization.

7. Limitation of Liability 7.1. Velora Select is not responsible for indirect damages, lost profits or any loss resulting from the improper use of the platform.

8. Changes to the Terms 8.1. Velora Select reserves the right to change these Terms and Conditions at any time. Modifications will be effective immediately upon their publication on the website.

9. Contact 9.1. If you have any questions, complaints or suggestions, please contact us through our customer service.

Thank you for choosing Velora Select. We select so you don't have to. We're here to give you the best online shopping experience!